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FREQUENTLY ASKED QUESTIONS

YOU HAVE QUESTIONS AND 
WE HAVE ANSWERS!

  • What is a primary logo?
    Your main logo. It should include the business name. Maybe a simple icon or illustration. It speaks to how people will recognize you and your brand. How you’ll be remembered!
  • What is an alternate logo?
    An alternate logo that compliments your primary. Typically, your alternate logo is simplified and has a different layout than your primary. You may choose to refer to this logo when your primary is not fitting in a specific context.
  • What is a submark?
    A condensed version that is pulled from your primary logo and similar to a watermark. Submark logos are typically smaller in size and only used on smaller scales like printing, etc.
  • How long do I have before I have to pay my invoice?
    All invoices must be paid within 72 hours of receiving in email. If order is over $500, a minimum of 50% must be paid upfront. The remaining total must be paid at half-way mark of creation process. If you are booking a brand package, you may select a three-part equal payment split plan.
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